Shipping policy



About our Shipping Methods:

As mentioned on the front page, America currently has a tariff policy in place with China. P&P Customs Shop has a direct Chinese warehouse connections that fulfills our orders directly. In terms of our Android Radio Section our clients will be met with two different options after purchasing at P&P. Since the products are made in China clients can choose to get it sent directly to them but pay the tariff fee OR they can go through a third party shipper. The third party shipper takes longer but is tariff free. The product goes from China to Australia and then directly to the client! A work around that prohibits clients from getting charged the tariff BUT takes up to a month to get to the client. There is benefits and cons to each choice so it just depends on what the client deems is most beneficial! Although we have no control over policies America has with China, we still apologize for the inconvenience of having to choose when ordering at P&P.

This choice will be given after ordering an Android Radio (Does not Apply to Tesla Style Radios as they are kept in Stock) through email as the team reaches out to you about your order! The maximum two week shipping time REFERS to orders shipping time and not fulfillment time. 

If you order a Tesla Style Radio from our store, the unit generally ships within a week IF in stock, if not then it can take a little longer. If you would like to confirm whether it is then you can call the shop during business hours and ask!